Allen Community Ice Rink

The Following Code of Conduct is applicable to all who visit or participate in Center programs, services and activities. As a member, participant or guest, you agree to: 

• Understand that the center is a controlled access facility.  All persons entering the facility must have a membership, day pass, participate in a fee for service/registration-based recreation program, special event, or facility rental.
• Behave in a courteous and respectful manner that does not interfere with another person’s enjoyment of the facility or programs.
• Refrain from behavior, dress or language that is abusive, threatening, or disruptive to others.
• Respect personal belongings of others and Center property. Destruction or defacement of City property including litter is prohibited.
• Responsibly secure your own personal belongings.  The city is not responsible for lost or stolen items.
• Act honestly.  Sharing membership cards is considered theft of service and falsifying membership forms is considered forgery.  It is also your responsibility to notify staff in a timely manner of any address, phone number or household changes.
• Keep the Center a substance-free environment and immediately report all alcohol, tobacco, e-cigarette, and illegal drug use.
• Photography or videotaping of individuals or images in the facility is not permitted without prior department consent.
• Refrain from soliciting individuals in the Center for personal business or agencies without prior approval from the facility management. This includes but is not limited to posting flyers, business cards and advertising materials.   Private or group instruction of any type is not permitted unless contracted through the center.
• Follow all written rules and guidelines as well as verbal directions by staff.  

The center staff are authorized to enforce this Code of Conduct.  Failure to comply with this Code of Conduct may result in the suspension and/or revocation of your facility privileges and forfeiture of paid fees.

SPECTATOR POLICY
The facilities are controlled access. All persons entering the facility must have a current membership, purchase a day pass, or participate in a fee-for-service recreation program.  Facilities do not allow free access for any persons entering the facility.

PHOTO/VIDEO POLICY
Photography or video recording is permitted at all City of Allen facilities and events on city-owned property, except where posted otherwise. The City of Allen reserves the right to require a person to leave the premises or cease taking photos or use of a video device if the staff finds such behavior to be disruptive.

By their use of the City of Allen facilities, participants of programs and special events grant permission to the City of Allen to take photos and videos of themselves and their children for publication in the program brochure, website and additional uses as the city deems necessary, unless the registrant or participant expressly files a written request as to the use of photos or videos of themselves and/or their children.

SOLICITATION/DISTRIBUTION
Literature may not be distributed, nor any solicitation made on the premises without consent from the Facility Manager.

LOST AND FOUND
If you have left an item at the facility, please contact the Member Services Desk.