Allen Event Center is a smoke-free facility. Guests are prohibited from smoking inside the building. Designated smoking areas are available on the north side of the arena and on the Premium Level balcony. The use of E-Cigarettes and/or vapor devices is currently permitted at Allen Event Center as long as the use does not disturb or affect the enjoyment of another guest. If the use of those devices does affect a customer’s experience, a Guest Services team member will assist in the situation which could include relocating one of the parties to another area of the arena (if available) equal to their purchased ticket.

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1. Animals
2. Assistive Listening Devices
3. ATMs
4. Bags
5. Banners, Posters & Signs
6. Box Office/Ticket Policy
7. Cameras/Recording Devices
8. Child/Minor Admissions
9. Doors Open
10. Drop Off/Pick Up
11. First Aid
12. Food and Beverage
13. Lost and Found
14. Parking
15. Prohibited Items
16. Re-Entry
17. Smoking/E-Cigarettes
18. Strollers/Car Seats
19. Suspicious Activity
20. Tailgating Policy
21. Upcoming Events
22. Wheelchair
23. Will Call