Box Office/Ticket Policy

The Box Office is located at the southwest corner of Allen Event Center. Box Office hours are 10 a.m. to 5 p.m., Monday-Friday. The Box Office is closed on Saturdays and Sundays with the exception of event days. If there is a weekend event, the Box Office will open at 10 a.m. on the event day. 

Tickets for events at Allen Event Center may be purchased at the following authorized points of purchase:

  • In person at the Allen Event Center Box Office 
  • By calling Ticketmaster at (800) 745-3000
  • Online via 

Please note that Allen Event Center cannot guarantee the authenticity of tickets obtained through any other source. Counterfeit and other invalid tickets will not be honored by Allen Event Center.

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1. Animals
2. Assistive Listening Devices
3. ATMs
4. Bags
5. Banners, Posters & Signs
6. Box Office/Ticket Policy
7. Cameras/Recording Devices
8. Child/Minor Admissions
9. Doors Open
10. Drop Off/Pick Up
11. First Aid
12. Food and Beverage
13. Lost and Found
14. Parking
15. Prohibited Items
16. Re-Entry
17. Smoking/E-Cigarettes
18. Strollers/Car Seats
19. Suspicious Activity
20. Tailgating Policy
21. Upcoming Events
22. Wheelchair
23. Will Call